Release 2026.05
May 28, 2026
The former product structure has been functionally replaced by the Articles module. Within this new set-up, it is no longer the Products module that is central, but the entity Article with an article type. As a result, products and services can now be managed logically within one commercial base, with article type Product or Service. The new name is consistently implemented in relevant screens, views and forms, including support for import and export.
What’s in the release?
Renaming products module
The former product structure has been functionally replaced by the Articles module. Within this new set-up, it is no longer the Products module that is central, but the entity Article with an article type. As a result, products and services can now be managed logically within one commercial base, with article type Product or Service. The new name is consistently implemented in relevant screens, views and forms, including support for import and export.
Filtering relationships by assigned employees
In the relationship overview, users can now filter by account manager and back office employee. This allows sales and back office to find and track the right relationships faster. The new filters work together with existing relationship and status filters and can be saved as a personal filter.
Understanding offers on the relation card
The relationship card now includes a separate Quotes section with insight into issued, open and accepted quotes. The numbers are clickable and immediately open the quotation overview with the appropriate filtering. This gives the user quicker insight into the commercial status of a relation.
Be able to create quotation from relation card
A new quotation can be started directly from the relation card. The relevant relation and relevant default values are filled in automatically. This reduces manual input and speeds up the quotation process.
Search for ticket responses via general search after Enter from header
The general search feature now also searches comments previously posted on tickets. Search results show when a match comes from a ticket response, including context from the response. This allows for faster retrieval of previously handled issues and relevant tickets.
Screen closed tickets via permission View closed tickets
A separate permission has been added for viewing closed tickets. Users without this permission will no longer see closed tickets in summaries, search results or via direct links. This provides better masking of historical ticket information.
Create new invoiceline upon ticket time line rate change
When billing time lines on tickets, the hourly rate used is taken into account. Time lines are merged onto the same invoice line only when the rate is the same. When a rate change occurs, a new invoice line is automatically created so that rates are tracked correctly.
Understanding invoices on the relation card
The relationship map has been expanded to include insight into invoices. This gives users faster insight into the financial status of a relation. This supports better follow-up from sales and back office.
Implement history of company changes in the communication feed
Changes to company data are now made visible in the communication feed. Users can therefore better see what information has been modified. This improves the traceability of relationship data.
Remove status and responsible from page titles
Status and responsibility information has been removed from page titles. This makes screen titles calmer and more consistent.
Resolved bugs
Turnaround time excluding wait time is calculated incorrectly in ticket export
The calculation of turnaround time excluding waiting time in ticket exports has been corrected. This makes the export more consistent with actual ticket processing. Users can again use the export more reliably for reporting and analysis.
Various bugs tasks screen
Several problems in the branch screen have been fixed. This improves the operation and reliability of the task view. As a result, users can view and manage tasks more consistently.
See all time entries button is visible in communication section within a task as a contact
The “See all time entries” button was incorrectly visible to contacts within the communication section of a task. This has been adjusted so that users only see actions and information that fit their role. With this, authorization and screen display has been improved.
Invoice is sent to Exact even if something goes wrong in the API
It has been fixed that an invoice was still sent to Exact when an API error occurred earlier in the process. This prevents erroneous or unwanted processing towards Exact. This allows users to have better confidence in the status of invoice processing.
Validation of reporttime when adding ticket does not work
Validation on time entry when adding a ticket has been fixed. Incorrect entries are now better stopped. This helps users capture correct time entries.
Ticket cannot be resolved via the API
Resolving tickets via the API was not working correctly and has been fixed. This allows external links or automated processes to put tickets back on resolution correctly. This improves the reliability of ticket integrations.
Choice between “Add comment” and “Resolve” missing after resolve-comment in existing ticket
After a resolve comment, the choice between “Add comment” and “Resolve” in existing tickets was missing. This choice has been reduced. As a result, users can again choose the correct next step in ticket handling.
Number of invoices per page is not applied in overview
The setting for the number of invoices per page was not correctly applied in the overview. This has been fixed so that the overview again shows the selected number of lines. This allows users to search and manage invoices more efficiently.
Priority and tags can be set differently when creating a task via templates but are not saved
When creating tasks via templates, deviating priority and tags were not saved. This behavior has been corrected. Users can now be confident that chosen task data is actually captured.
Importing companies and contacts can be done without permission
It was possible to import companies and contacts without proper permissions. This has been fixed so that import actions are only available to users with the correct permissions. With this, access control has been tightened.
Changing execution date in a ticket can be done without permission
The execution date of a ticket could be changed without proper permissions. This has been modified. Users can now make this change only when authorized to do so.
Contact phone number is not stored
A contact’s phone number was not stored correctly. This has been fixed so that contact information is stored completely and reliably. Users do not need to re-enter this information.
Maintenance
Monthly server updates
Monthly server updates have been performed on all servers. This contributes to continuity and security.
Monthly Back-end & Front-end updates
Monthly updates for back-end and front-end have been implemented. This updates technical dependencies and application components. This contributes to security, stability and maintainability.
Resetting articles
The Articles module has been technically redesigned as a basis for further commercial extensions. Inline editing has been added on relevant detail screens and the structure more closely matches existing Maki patterns. This makes the module more consistent, more maintainable and easier to expand.
Resetting Sales Quotes
The SalesQuote module has been technically enhanced and prepared for future enhancements such as discount logic, approvals, notifications and project transfer. Inline editing has been added where direct editing is desired. This creates a more stable basis for further commercial functionality.
Security Audit and Solutions
Work was performed in response to a security audit. Findings have been reviewed and resolved where necessary. This strengthens the security and reliability of the platform.
Improve articles
Technical improvements have been made to Articles. The work focuses on modernizing, validating and cleaning up the technical base. This makes the module more maintainable and prepared for further development.
Optimize control of existence of entities in Sales and Articles controllers
Entity existence checking in the Sales and Articles controllers has been optimized. As a result, fewer heavy queries are executed, which improves the performance of these components. Users notice this mainly because actions and checks within Sales and Articles can run faster.